Faq
SINOHENG TRAILER FAQ
Our trailers were designed with full consideration of the needs of different road conditions. For instance, a high-strength suspension system and suitable tires are adopted, which can provide excellent traction and passability. When driving in mountainous areas, the braking system of the trailer has been optimized, and the braking distance meets the safety standards, which can effectively ensure driving safety.
1. All the components we select have undergone strict quality inspection and certification.
2. We offer a certain period of warranty service for the key components of the trailer.
3. We will also provide customers with detailed maintenance suggestions for spare parts, including regular inspections and replacement cycles, etc.
Our trailers adopt advanced structural design and manufacturing processes, and the body structure has high strength and rigidity. During the design and production process, we conducted a large number of simulation analyses and actual tests to ensure that the trailer can withstand the loads under various transportation conditions. It is recommended that customers conduct regular structural inspections of the trailers, including the body, frame, suspension system, etc. If any abnormal situation of the structure is found, please contact us in time.
We have set up a 24-hour after-sales service hotline. Customers can call the hotline at any time when they encounter problems. Our customer service staff will record the customers' problems in the first instance and arrange for maintenance personnel to contact the customers as soon as possible to determine the maintenance plan and time.
Before the products are exported, we will conduct detailed market research to understand the regulatory and standard requirements of the target market. Our trailers have undergone rigorous design and testing to ensure compliance with local regulations and standards, and have obtained relevant certification certificates. We will continuously monitor changes in local regulations and standards, promptly improve and upgrade the products, and ensure that the trailers always meet the latest regulatory requirements.
Our trailers adopt advanced environmental protection technologies and materials, such as low-emission engines and energy-saving braking systems, which can effectively reduce exhaust emissions and energy consumption.
We attach a detailed operation manual with the vehicle, which presents the various operation steps of the trailer in a richly illustrated format, including engagement, disengagement, use of the braking system, and turning skills, etc. Drivers can read carefully in their spare time to familiarize themselves with the operation process.
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